Contact Us

Hey! Got a question, feedback, or just want to say hi? We'd love to hear from you. We're real people (not bots!), and we actually read and respond to every message we receive.

📧 Email Us

The best way to reach us is through email:

When Should You Contact Us?

We're here to help! Feel free to reach out for any of these reasons:

🐛 Report a Bug

Found something that's not working right? Let us know! We'll fix it as quickly as possible.

💡 Share Ideas

Have a suggestion for a new feature or improvement? We're all ears and love hearing from users.

❓ Ask Questions

Confused about how something works? Need help using the tool? We're happy to guide you.

🔒 Privacy Concerns

Have questions about privacy or data? We take this seriously and will respond promptly.

🤝 Partnership Inquiries

Interested in collaborating or integrating our service? Let's talk about it.

💬 General Feedback

Want to share your experience or just say thanks? We appreciate all feedback!

⏰ What to Expect

Response Time: We typically respond within 24-48 hours during business days. Sometimes faster, especially for urgent issues!

Weekend Emails: If you email us on a weekend, you'll hear back by Monday or Tuesday at the latest.

Bug Reports: Critical bugs that affect service functionality get priority and we'll respond ASAP.

Before You Email...

To help us help you faster, here are a few tips:

For Technical Issues: Please include details like what browser you're using, what error message you saw, and what you were trying to do when it happened.
For Feature Requests: Tell us why you'd find this feature useful - context helps us prioritize!
For Privacy Questions: Check our Privacy Policy first - it might already answer your question.
For General Questions: Take a quick look at our About page or the FAQ section on the homepage.

Other Ways to Support Us

Not looking to contact us but want to support the project? Here are some ways you can help:

Share the Tool: Tell your friends and family about Facebook Profile Viewer if you find it useful!
Buy Us a Coffee: There's a donation button on the homepage. Every contribution helps keep the service running.
Leave Feedback: Even a quick "thanks, this helped!" email makes our day.
Use It Ethically: Respect privacy and use the tool responsibly. That's the best support we can ask for.

Important Note About Response Content

We're happy to help with legitimate questions and concerns. However, we cannot and will not assist with:

Accessing locked, private, or restricted Facebook profiles
Bypassing Facebook's privacy settings
Using the tool for harassment, stalking, or other harmful purposes
Recovering deleted Facebook accounts or profiles
Accessing information that isn't publicly available

Our tool only works with publicly available information, and we intend to keep it that way. Thanks for understanding!

We're Here to Help!

Whether you have a question, a problem, or just want to chat about the service, we're listening. Don't be shy - drop us a line!

Send Us an Email

Looking forward to hearing from you!